Robotic Clinical Manager/Specialist – Mid-Atlantic

Job Title: Robotic Clinical Manager/Specialist (Mid-Atlantic)
Department: COMMERCIAL: Prof. Education
Reports To: Dir. Professional Education
Position Scope: Full Time
Position Level: Manager
Location: Remote
Travel: 70%

ABOUT XACT ROBOTICS:

XACT Robotics prides itself on finding the best talent, expecting extreme ownership, and maintaining a culture that is unparalleled. A career at XACT Robotics is more than a job, it’s personal. Employees have passion, drive, and a winning spirit that allow for a fast-paced environment that is effective, empowering and fun.

OBJECTIVE:

The Robotic Clinical Manager/Specialist is responsible for leading and managing XACT in region training, continuing education and best practice technology clinical use activities supporting the adoption and sustainable growth of a first-in-radiology hands-free robotic technology. Be a part of a team whose mission is to augment and empower its provider partners with innovation to democratize interventional procedures that effectively treat, efficiently restore, and improve the quality of life for the patients.

The high-level objective of this role is to ensure XACT’s ACE Robotic System becomes the go-to-established device of choice for percutaneous procedures by enrolling, educating, and supporting provider partnerships through clear clinical, technical, and economic value.

Candidate requires strong organizational, clinical account management and presentation skills. We are looking for a team player that is adept at working with cross functional teams. Moreover, be highly motivated, self-directed, confident in the face of adversity, and thrive in a fast-paced start-up environment.

MAIN RESPONSIBILITIES:

• Support clinical customer-provider partners by serving as an effective in region robotic clinical manager/specialist to physician and hospital partners for all XACT technology
• Drive adoption and sustainable growth-use of the XACT ACE Robotic System by leading training for all end users, delivering best-practice education and case support
• Define, develop, and implement the successful planning for and execution of ACE Bio-skills Labs, Customer Site Visit programs, Webinars, XACT Robotics team training, remote, digital, and other special events
• Nurture strong strategic partnerships by identifying, targeting, and developing new system users and execute-report Quarterly Partner Reviews (QPR’s) to grow success of IR Robotic Programs
• Develop a strong technical understanding of XACT Robotics products and deliver direct-to-customer intraprocedural technical support and advanced troubleshooting
• Support XACT Robotics team in region to build and maintain successful customer relations by developing efficient procedures and strategies
• Contribute to XACT Robotics continuing education efforts by assisting in content development and creation
• Support commercial team in achieving YOY-FY sales revenue objectives
• Maintain open, effective communication with XACT customers, partners, and employees

OTHER RESPONSIBILITIES:

• Maintain competitive knowledge of existing and upcoming image guidance/navigation, robotics and other interventional radiology market developments
• Monitor and analyze in region market data to evolve successful commercial and IR Robotic program strategies
• Remit product follow-up and adhere to regulatory reportable event processes in a timely manner
• Attend clinical meetings, congresses, trade shows or special events
• Support other projects as assigned by Leadership 

PREFERRED QUALIFICATIONS:

• Bachelor’s BA/BS Degree in Business or Health Sciences
• 5+ years of experience as a clinical specialist/clinical manager. MedTech radiology experience is required
• Experience with new to market MedTech innovations is preferred
• Able to articulate technical information in a clear and concise manner (written and verbal)
• Demonstrable success in building successful provider partners
• Self-motivated, directed and thrive in a dynamic and fast-paced business environment
• Disciplined, high performer and accountable for results
• Understands MedTech consultative service and support processes
• Reliable, passionate, confident, energetic and ethical
• Organized, efficient and capable of multitasking
• Experience with OS, Microsoft Word, Excel, PowerPoint
• Able to travel up to 70% of time
• Must maintain a valid driver’s license.

PHYSICAL JOB REQUIREMENTS: 

Employee is regularly required to be independently mobile, interact with a computer.

The above statements are intended to describe the general nature and level of work being performed by employee assigned to this classification. Descriptors within are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

It is the policy of XACT to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, XACT will provide reasonable accommodations for qualified individuals with disabilities.